PRIVACY POLICY

Effective Date: July 1, 2026

This Privacy Policy describes how Richardson Psychiatric Associates, a PAX Health company ("we," "us," "our"), collects, uses, and protects information submitted through this appointment registration page located at paxhealthgroup.org.

1. Information We Collect When you submit the form on this page, we collect your name, phone number, email address, and, if provided, your preferred office location.

2. How We Use Your Information We use this information solely to send you appointment confirmation and reminder messages via SMS text message and/or email. We do not use this information for marketing, advertising, or any purpose unrelated to your scheduled appointments.

3. SMS Consent & Messaging By submitting the form and checking the consent box, you agree to receive automated text messages related to appointment confirmations and reminders.

Message types: Appointment confirmations and reminders only.

Message frequency: Varies based on your appointment schedule.

Message and data rates may apply.

Opt-out: Reply STOP at any time to stop receiving text messages.

Help: Reply HELP for assistance, or contact us at (844) 729-4584 / [email protected].

Mobile Information Privacy: We do not share, sell, rent, or disclose any mobile information (such as phone numbers, SMS consent data, or other mobile-related data) to third parties for marketing or any other

purposes. Your mobile information will only be used to provide the services you have requested, such as appointment reminders and notifications. It will be protected in accordance with our privacy practices and applicable data protection laws.

4. What Our Text Messages Do Not Include Appointment reminder texts will not contain any protected health information (PHI), diagnosis details, or clinical content — only logistical information such as date, time, and location of your appointment.

5. Service Providers We use a third-party patient engagement and scheduling platform to deliver these messages. This provider processes information solely on our behalf and is contractually restricted from using it for any other purpose.

6. Data Security We use reasonable administrative, technical, and physical safeguards to protect the information you provide.

7. Data Retention We retain your contact information for as long as needed to provide appointment reminder services, or until you opt out and request deletion.

8. Your Choices You may opt out of text messages at any time by replying STOP, and may request that we delete your information by contacting us at [email protected].

9. Children's Privacy This page is intended for users 18 years of age or older.

10. Changes to This Policy We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact Us Richardson Psychiatric Associates / PAX Health, LLC 54 Broad St, Red Bank, NJ 07701 Phone: (844) 729-4584 Email: [email protected]